Mack Professor Emeritus and Professor of the Graduate School Michael J. Austin is the founding the director of the Mack Center on Nonprofit and Public Sector Management in the Human Services, former editor of Human Service Organizations, and former Staff Director of the Bay Area Social Services Consortium. He is also the former dean of the School of Social Work at the University of Pennsylvania and has taught at Florida State University and the University of Washington, where he chaired the macro practice specializations.
Over his 50-year career in academe, he has been a leading contributor to the field of practice research and human services management. In addition to consulting with human service organizations nationally and internationally, Dr. Austin is the author and co-author of 23 books as well as 160 articles and 40 chapters and technical reports.
Scholarship and Honors
Editor, Human Service Organizations: Management, Leadership, & Governance, 2013-2017
Visiting Scholar, Zürich University of Applied Sciences, Zurich, Switzerland, September 2017
Visiting Scholar, Hong Kong Polytechnic University, Hong Kong, China, May 2017
Visiting Scholar, Auckland University, Auckland, New Zealand, March 2017
Chauncey Alexander Lifetime Achievement Award, Network of Social Work Management, June 2016
Fellow, American Academy of Social Work and Social Welfare, January 2016
Lifetime Career Achievement Award, Association of Community Organization and Administration, Council on Social Work Education, New York, February 2005
Slavin-Patti Award for Best Article, 2010: (with Benton, A.). Managing Nonprofit Mergers: The Challenges Facing Human Service Organizations. Administration in Social Work. 34 (4), 2010
Visiting Scholar, University of Helsinki, Finland, May 2012
Visiting Scholar, Barnardo’s, Barkingside, UK, June 2008
Visiting Scholar, Social Care Institute for Excellence, London, UK, Spring, 2007
Lifetime Career Achievement Award, Association of Community Organization and Administration, Council on Social Work Education, New York, February 2005
Pins Lecturer, Baerwald School of Social Work, Hebrew University, Jerusalem, 2001
Downing Lecturer, University of Wisconsin, Milwaukee, 1987
Lansdowne Lecturer, University of Victoria, 1983
Fellowship, National Institute of Mental Health, 1969-1970
Fellowship, U.S. Children's Bureau, 1968-1969
Fellowship, Lilly Foundation, 1965-1966
Publications
Articles
Austin, M.J. & Mahoney, S. (1967). The helping arts: An expanded definition of the social sciences. New Perspectives: The Berkeley Journal of Social Welfare, 1(1), 45-52.
Austin, M.J. (1969). A developmental view of a comprehensive community mental health concept. Community Mental Health Journal, 5(2), 156-163.
Austin, M.J. (1972). Social work and social policy planning: An optimist’s view of two social policies for the 1970’s. Arête: Journal of the Graduate School of Social Work, 2(1), 44-53.
Austin, M.J. (1973). Professionalism and newism in social work manpower planning. Arête: Journal of the Graduate School of Social Work, 2(2), 135-146.
Austin, M.J., Baizerman, M., & Guzzetta, C. (1974). Public health and social welfare: An historical view. Arête: Journal of the Graduate School of Social Work, 3(1), 7-20.
Austin, M.J. & Segal, B. (1974). Innovations in field instruction: Community college teaching and staff development. Journal of Social Work Education, 10(1), 77-80.
Austin, M.J. (1975). Evaluating the training of mental health administrators. Administration in Mental Health, 3(1), 62-72.
Austin, M.J., Kosberg, J., Hermans, J., & McDaniel, G. (1975). The sub-acute center: A proposal for relocating elderly mental patients. Social Work in Health Care, 1(2), 199-211.
Austin, M.J. (1976). A network of help for England’s elderly. Social Work, 21(2), 114-118.
Austin, M.J. & Kosberg, J. (1976). Social service programming in nursing homes. Health and Social Work, 1(3), 39-57.
Austin, M.J. & Kosberg, J. (1976). Nursing home decision makers and the social service needs of residents. Social Work in Health Care, 1(4), 447-455.
Austin, M.J. & Betten, N. (1977). The intellectual origins of community organizing, 1920-1939. Social Service Review, 51(1), 155-170.
Jackson, E. & Austin, M.J. (1977). Occupational mental health: A challenge to the human services. Health and Social Work, 2(1), 93-118.
Betten, N. & Austin, M.J. (1977). The Unwanted Helping Hand. Environment, 19(1), 13-36.
Betten, N. & Austin, M.J. (1977). Organizing for neighborhood health care: A historical reflection. Social Work in Health Care, 2(3), 341-349.
Fraser, R.T. & Austin, M.J. (1981). The new challenges of personnel selection for rehabilitation and human services. Journal of Rehabilitation, 47(3), 62-67.
Austin, M.J. & Sodec, B. (1978). Students as management simulation designers: Guidelines for integrating classroom and practicum experiences. Journal of Education for Social Work, 14(1), 3-9.
Patti, R.J. & Austin, M.J. (1977). Socializing the direct service practitioner in the ways of supervisory management. Administration in Social Work, 1(3), 267-280.
Austin, M.J. & Kosberg, J.I. (1978). Social work consultation to nursing homes: A study. Health and Social Work, 3(1), 61-78.
Austin, M.J., Segal, B. & Schwartz, M. (1978). Comparing social welfare systems: A schema for analysis. Social Service Delivery Systems, 3(1), 19-29.
Austin, M.J. (1978) Statewide academic planning for social work education: A case study. Journal of Social Welfare, 5(1), 230-249.
Pecora, P.J. & Austin, M.J. (1983) Declassification of social service jobs: Issues and strategies. Social Work, 28(6), 421-426.
Austin, M.J. (1984) Managing cutbacks in the 1980s. Social Work, 29(5), 428-434.
Austin, M.J. & Pecora, P.J. (1985). Evaluating supervisory training: The participant action plan approach. Journal of Continuing Social Work Education, 3(3), 8-13.
Peterson, R.S., Austin, M.J., Patti, R.J. (1985) Cutback management activities in community mental health centers. Administration in Mental Health, 13(2), 112-125.
Doueck, H. & Austin, M.J. (1986) Improving agency functioning through staff development. Administration in Social Work, 10(2), 27-37.
Austin, M.J. (1986). Community organization and social administration: Partnership or irrelevance? Administration in Social Work, 10(3), 27-39.
Austin, M.J. (1988). Managing up: Relationship building between middle management and top management. Administration in Social Work, 12(4), 29-46.
Austin, M.J. (1989). The challenge of supervisory management in Jewish federations. Journal of Jewish Communal Service, 66(1), 78-86.
Austin, M.J. (1989). Executive entry: Multiple perspectives on the process of muddling through. Administration in Social Work, 13(4), 55-71.
Austin, M.J. (1991). Educating the future mental health administrator. Administration and Policy in Mental Health, 18(4), 227-236.
Taylor, J., Caputo, R. & Austin, M.J. (1992). Managing mergers of human service agencies: People, programs and procedures. Child Welfare, 71(1), 37-52.
Austin, M.J. & Gilmore, T. (1993). Executive exit: Multiple perspectives on managing the leadership transition. Administration in Social Work, 17(1), 47-60.
Austin, M.J. (1993). Mental health administration: Review of journal themes. Administration and Policy in Mental Health, 21(2), 79-82.
Cohen, B. & Austin, M.J. (1994). Organizational learning and change in a public child welfare agency. Administration in Social Work, 18(1), 1-19.
Austin, M.J., Blum, S. & Murtaza, N. (1995). Local-State government relations and the development of public sector managed mental health care systems. Administration and Policy in Mental Health, 22(3), 203-215.
Austin, M.J., Crowell, A. & DelliQuadri, T. (1995). Planning for managed mental health care in Los Angeles County. Administration and Policy in Mental Health, 22(3), 217-232.
Austin, M.J., Antonyappan, J.M. & Leighninger, L. (1996). Federal support for social work education: Development and impact of section 707 of the 1967 Social Security Act amendments. Social Service Review, 70(1), 83-97.
Austin, M.J. & Martin, M. (1996). Understanding socially inhibited behavior in managers. Administration in Social Work, 20(2), 1-13.
Austin, M.J. (1996). Planning for organizational change: Linking the past with the present and future. Journal of Jewish Communal Service, 73(1), 44-52.
Hassett, S. & Austin, M.J. (1997). Service integration: Something old and something new. Administration in Social Work, 21(3/4), 9-29.
Cohen, B. & Austin, M.J. (1997). Transforming human service organizations through staff empowerment. Journal of Community Practice, 4(2), 35-50.
Lowe, J.I. & Austin, M.J. (1997). Using direct practice skills in administration. The Clinical Supervisor, 15(2), 129-145.
Austin, M.J., Martin, M. Carnochan, S., Duerr Berrick, J., Goldberg, S., Kelley, J. and Weiss, B. (1999). Building a comprehensive agency-university partnership: The bay area social services consortium. Journal of Community Practice, 6(3), 89-106.
Bruce, E. & Austin, M.J. (2000). Social work supervision: Assessing the past and mapping the future. The Clinical Supervisor, 19(2), 85-107.
Goldberg, S., Cullen, J. & Austin, M.J. (2001). Developing a public information and community relations strategy in a county social service agency. Administration in Social Work, 25(2), 61-79.
DuBrow, A., Wocher, D. & Austin, M.J. (2001). Introducing organizational development (OD) practices into a county human services agency. Administration in Social Work, 25(4), 63-83.
Austin, M.J. & Carnochan, S. (2002). Implementing welfare reform and guiding organizational change. Administration in Social Work, 26(1), 61-77.
Prince, J. & Austin, M.J. (2001). Innovative programs and practices emerging from the implementation of welfare reform. Journal of Community Practice, 9(3), 1-14.
Svihula, J. & Austin, M.J. (2001). Fostering neighborhood involvement in workforce development: The alameda county neighborhood jobs pilot initiative. Journal of Community Practice, 9(3), 55-72.
Austin, M.J., Dal Santo, T., Goldberg, S. & Choice, P. (2001). Exploratory research in public social service agencies: As assessment of dissemination and utilization. Journal of Sociology and Social Welfare. 29(4), 59-81.
Austin, M.J., Malks, B. & Schmidt, C. (2002). Elder abuse prevention program: A case study of the Santa Clara county financial abuse specialist team (FAST). Journal of Gerontological Social Work, 13(3), 23-40.
Austin, M.J. (2002). Managing out: The community practice dimensions of effective agency management. Journal of Community Practice, 10(4), 33-48.
Libby, M. & Austin, M.J. (2002). Building a coalition of non-profit agencies to collaborate with a county mental health and human services agency. Administration in Social Work, 26(4), 81-99.
Austin, M.J. (2003). The changing relationship between non-profit organizations and public social service agencies in the era of welfare reform. Nonprofit and Voluntary Sector Quarterly, 32(1), 97-114.
Austin, M.J. (2003). Mapping the future: Strategic planning in the American Jewish community. Journal of Jewish Communal Services, 79(1), 29-36.
Prince, J. & Austin, M.J. (2003). The implications of managed care and welfare reform for the integration of health and welfare services. Journal of Health and Social Policy, 18(2), 1-19.
Austin, M.J. &. Kruzich, J. (2004). Assessing recent textbooks and casebooks in human service administration: Implications and future directions. Administration in Social Work, 28(1), 115-137.
Taylor, S., Austin, M.J. & Mulroy, E. (2004). Social work textbooks on human behavior and the social environment: An analysis of the social environment component. Journal of Human Behavior and the Social Environment, 10(3), 85-109.
Mulroy, E. & Austin, M.J. (2004). Towards a comprehensive framework for understanding the social environment: In search of theory for practice. Journal of Human Behavior and the Social Environment, 10(3), 25-59.
Taylor, S., Austin, M.J. & Mulroy, E. (2004). Evaluating the social environment component of social work courses on human behavior and the social environment. Journal of Human Behavior and the Social Environment, 10(3), 61-84.
Carnochan, S., Ketch, V., DeMarco, D., Taylor, S, Abramson, A. & Austin, M.J. (2005). Assessing the initial impact of welfare reform: A synthesis of research studies (1998-2002). Social Policy Journal, 4(1), 3-31.
Prince, M.J. (2005). Inter-agency collaboration in child welfare and child mental health systems. Social Work in Mental Health, 4(1), 1-15.
Kaseman, K. & Austin, M.J. (2005). Building a faith-based human service agency: A view from the inside. Journal of Religion and Social Work, 24(3), 69-91.
Austin, M.J., Weisner, S., Schrandt, E., Glezos, S. &.Murtaza, N. (2005). The transfer of learning in executive development programs. Administration in Social Work, 30(2), 71-90.
Austin, M.J., Coombs, M. & Barr, B. (2005). Community-centered clinical practice: Searching for a continuum of micro and macro social work practice. Journal of Community Practice, 13(4), 9-30.
Hastings, J, Taylor, S. & Austin, M.J. (2006). The status of low-income families in the post-welfare reform environment: Mapping the relationships between poverty and family. Special Issue, Health and Social Policy, 21(1), 33-63.
Chow, J.C, Johnson, M. & Austin, M.J. (2006). The status of low-income neighborhoods in the post-welfare reform environment: Mapping the relationship between poverty and place. Special Issue, Health and Social Policy, 21(1), 1-32.
Lemon, K. & Austin, M.J. (2006) Promising programs to serve low-income families in poverty neighborhoods. Special Issue, Health and Social Policy, 21(1), 65-94.
Lemon, K. Leer, E. & Austin, M.J. (2006). Promising practices for meeting the multiple needs of low-income families in poverty neighborhoods. Special Issue, Health and Social Policy, 21(1), 95-117.
Johnson, M. Ketch, V. Chow, J.J., & Austin, M.J. (2006). Implementing welfare to work services: A study of staff decision-making. Families in Society, 87(3), 317-325.
Millar, J. & Austin, M.J. (2006). The role of social workers in welfare-to-work programs: International perspectives on policy and practice. Journal of Policy Practice, 5(2/3), 149-158.
Carnochan, S., Taylor, S., Abramson-Madden, A., Han, M., Rashid, S., Maney, J., Teuwen, S., & Austin, M.J. (2007). Child welfare and the courts: An exploratory study of the relationship between two complex systems. Journal of Public Child Welfare, 1(1), 117-136.
Johnson, M. & Austin, M.J. (2006). Evidence-based practice in the social services: Implications for organizational change. Administration in Social Work, 30(3), 3-104.
Stone, S., D’Andrade, A. & Austin, M.J. (2006). Educational services for children in foster care: Challenges and opportunities. Journal of Public Child Welfare, 1(1), 53-70.
Han, M., Carnochan, S. & Austin, M.J. (2007). The challenges to promoting collaboration between child protection services workers and court professionals: An exploratory study of case records. Journal of Public Child Welfare, 1(3), 115-131.
Stone, S., Austin, M.J., Berzin, A. & Taylor, S. (2007). Exploring the knowledge base of human behavior and the social environment using the concept of reciprocity. Journal of Human Behavior and the Social Environment. 16(3), 89-106.
Vu, C. & Austin, M.J. (2007). The explosive nature of the culture of poverty: A teaching case about an agency-based training program. Special Issue, Journal of Human Behavior and the Social Environment, 13(2/3), 167-182.
Chow, J. & Austin, M.J. (2008). The culturally responsive social service agency: The application of an evolving definition to a case study. Administration in Social Work, 32(3), 39-64.
Lemon, K., D’Andrade, A. & Austin, M.J. (2008). Understanding and addressing racial/ethnic disproportionality in the front end of the child welfare system. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 9-30.
D’Andrade, A., Benton, A. & Austin, M.J. (2008). Risk and safety assessment in child welfare: Instrument comparisons. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 31-56.
D’Andrade, A., Lemon Osterling, K. & Austin, M.J. (2008). Understanding and measuring child welfare outcomes. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 135-156.
Lemon Osterling, K, & Austin, M.J. (2008). Substance abuse interventions for parents involved in the child welfare system: Evidence and implications. Special Issue, Journal of Evidence-based Social work, 5(1/2), 157-189.
Lemon Osterling, K. & Austin, M.J. (2008). The dissemination and utilization of research for promoting evidence-based practice. Special Issue, Journal of Evidence-based Social work, 5(1/2), 295-319.
Claassen, J. & Austin, M.J. (2008). Impact of organizational change on organizational culture: The prospects for introducing evidence-based practice. Special Issue, Journal of Evidence-based Social Work 5(1/2), 321-358.
Claassen, J. & Austin, M.J. (2008). Implementing evidence-based practice: Lessons from the field. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 271-293.
Johnson, M.A., Stone, S., Lou, C., Ling, J., Claassen, J. & Austin, M.J. (2008). Assessing parent education programs for families involved with child welfare services: Evidence and implications. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 191-236.
Johnson, M.A., Stone, S., Lou, C. & Austin, M.J. (2008). Family assessment in child welfare: Instrument comparisons. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 57-90.
Austin, M.J., Claassen, J., Vu, C. & Mizrahi, P. (2008). Knowledge management: Implications for human service organizations. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 361-388.
Lou, C., Anthony, E., Stone, S., Vu, C. & Austin, M.J. (2008). Assessing child and youth well-being: Implications for child welfare practice. Special Issue, Journal of Evidence-based Social Work, 5(1/2), 91-133.
Austin, M.J. (2008). Strategies for transforming human service organizations into learning organizations: Evidence-based practice and the transfer of learning. Journal of Evidence-based Social Work, 5(3/4), 569-596.
Austin, M.J., Chow, J., Johnson, M., DeMarco, A. & Ketch, V. (2008). Delivering welfare-to-work services in county social service organizations: An exploratory study of staff perspectives. Administration in Social Work, 32(4), 105-126.
Anthony, E.K., Vu, C.M., & Austin, M.J. (2008). TANF child-only cases: Identifying the characteristics and needs of children living in low-income families. Journal of Children and Poverty, 14(1), 1-20.
Anthony, E.K., & Austin, M.J. (2008). The role of an intermediary organization in promoting research in schools of social work: The case of the bay area social services consortium. Social Work Research. 32(4), 287-293.
Austin, M.J. & Packard, T. (2009). Case-based learning: Educating human service managers. Journal of Teaching in Social Work, 29(2), 216-236.
Packard, T. & Austin, M.J. (2009). Using a comprehensive case-based examination to evaluate and integrate student learning. Journal of Teaching in Social Work, 29(2), 204-215.
Austin, M.J., DeMarco, A. & Chow, J. (2009). Making the transition from welfare to work: Employment experiences of CalWORKs participants in the San Francisco Bay Area. Journal of Human Behavior and the Social Environment, 14(1), 414-440.
Vu, C.M., Anthony, E.K. & Austin, M.J. (2009). Strategies for engaging adults in welfare-to-work activities. Families in Society, 90(4), 359-366.
Anthony, E.K., Lehning, A.J., Peck, M.D. & Austin, M.J. (2009). Assessing elder mistreatment: Instrument development and implications for Adult Protective Services. Journal of Gerontological Social Work, 52(8), 815-836.
Kimberlin, S., Anthony, E.K. & Austin, M.J. (2009). Re-entering foster care: Trends, evidence and implications. Children and Youth Services Review, 31(4), 471-481.
Anthony, E.K., Cormier, D.R., & Austin, M.J. (2010). Early detection of drug and alcohol abuse in pregnant mothers: Implications for child welfare practice. Children and Youth ServicesReview, 32(1), 6-12.
Benton, A. & Austin, M.J. (2010). Managing nonprofit mergers: The challenges facing human service organizations. Administration in Social Work. 34(4), 458-479.
[Winner of the 2010 Slavin-Patti Award for best article]
Lehning, A. & Austin, M.J. (2010). Long-Term care in the United States: Policy themes and promising practices. Journal of Gerontological Social Work, 53(1), 43-63.
Kimberlin, S., Schwartz, S. & Austin, M.J. (2011). Growth and resilience of pioneering nonprofit human service organizations: A cross-case analysis of organizational histories. Journal of Evidence-based Social Work. 8(1/2), 4-28.
Anthony, E., Samples, M., de Kervor, D. N., Ituarte, S., Lee, C. & Austin, M.J. (2010) Coming back home: The reintegration of formerly incarcerated youth with service implications. Children and Youth Services Review. 32(10), 1271-1277.
Austin, M.J., Regan, K., Samples, M., Schwartz, S. & Carnochan, S. (2011). Building managerial and organizational capacity in nonprofit human service organizations through a leadership development program. Administration in Social Work 35(3), 258-281.
Murtaza, N. & Austin, M.J. (2011). Strategic management of NGOs in developing countries: Mapping the knowledge base. Journal of Nonprofit Education & Leadership, 2(1), 7-30.
Anthony, E.K., King, B., & Austin, M.J. (2011). Reducing child poverty by promoting child well-being: Identifying best practices in a time of great need. Children and Youth Services Review, 33(10), 1999-2009.
Austin, M.J., Dal Santo, T. & Lewis, D. (2012). Boundary-crossing careers of senior human service administrators: A cross-case analysis. Administration in Social Work, 36(2), 109-132.
Srivastava, L. & Austin, M.J. (2012). Women and non-governmental organizations in developing countries. Social Development Issues, 34(1), 77-91.
Lee, C. & Austin, M.J. (2012). Building organizational supports for knowledge sharing in county social service agencies: Cross-Case analysis of works-in progress. Special Issue, Journal of Evidence-based Social Work, 9(1/2), 3-18.
Austin, M.J., Dal Santo, T. & Lee, C. (2012). Building organizational supports for research-minded practitioners. Special Issue, Journal of Evidence-based Social Work, 9(1/2), 174-211.
Srivastava, L., Austin, M.J. & Murtaza, N. (2013). Pioneering human services non-governmental organizations in developing countries: A cross-case analysis. Social Development Issues, 35(1), 24-42.
Carnochan, S., Samples, M., Lawson, J. & Austin, M.J. (2013). The context of child welfare performance measures. Special Issue, Journal of Evidence-based Social Work, 10(3), 147-160.
Carnochan, S., Rizik-Baer, D., & Lawson, J. & Austin, M.J. (2013). Preventing the recurrence of maltreatment: Performance pointers. Special Issue, Journal of Evidence-based Social Work, 10(3), 168-178.
Carnochan, S., Lee, C., Lawson, J., & Austin, M.J. (2013). Achieving timely reunification: Performance pointers. Journal of Evidence-based Social Work, 10(3), 179-195.
Carnochan, S., Rizik-Baer, D., Lawson, J. & Austin, M.J. (2013). Preventing re-entry to foster care: Performance pointers. Special Issue, Journal of Evidence-based Social Work, 10(3), 196-209.
Carnochan, S., Moore, M. & Austin, M.J. (2013). Achieving timely adoption. Special Issue, Journal of Evidence-Based Social Work, 10(3), 210-219.
Carnochan, S., Lee, C., Lawson, J. & Austin, M.J. (2013). Achieving exits to permanency for children in long term care: Performance pointers. Journal of Evidence-based Social Work. 10(3), 220-234.
Carnochan, S., Moore, M. & Lawson, J. & Austin, M.J. (2013). Achieving placement stability: Performance pointers. Journal of Evidence-based Social Work. 10(3), 235-253.
Samples, M., Carnochan, S. & Austin, M.J. (2013). Using performance measures to manage child welfare outcomes: Local strategies and decision-making.Journal of Evidence-based Social Work. 10(3), 254-264.
Gothard, S. & Austin, M.J. (2013). Leadership succession planning: Implications for nonprofit human service organizations. Administration in Social Work, 37(3), 272-285.
Austin, M.J., Regan, K, Gothard, S., & Carnochan, S. (2013). Becoming a manager in a nonprofit human service organization: Making the transition from specialist to generalist. Administration in Social Work. 37(4), 372–385.
Carnochan, S., Samples, M., & Myers, M, Austin, M.J. (2014). Performance measurement challenges in nonprofit human service organizations, Nonprofit & Voluntary Sector Quarterly, 43(6).1014-1032
Carnochan, S., Taylor, S. & Austin, M.J. (2014). Employer-Employee relationships in subsidized employment programs: The role of soft skills. Families in Society. 95(3)
Sommerfeld, D.H. & Austin, M.J. (2014). Mapping the research priorities of nonprofit sector research centers: Implications for nonprofit human services research. Journal of Nonprofit Education and Leadership. 4(1), 11-24
Morris, Z. & Austin, M.J. (2014) Leadership development in the Jewish nonprofit sector: A case study of the New York Muehlstein Institute for Jewish Professional Leadership. Journal of Jewish Communal Services, 89(1), 125-140.
Henry, C., Carnochan, S. & Austin, M.J. (2014) Using qualitative data-mining for practice-based research in child welfare. Child Welfare. 93(6), 7-25.
McBeath, B. & Austin, M.J. (2015). The organizational context of research-minded practitioners: Challenges and opportunities. Research on Social Work Practice. 25(4), 446-459.
Carnochan, S. & Austin, M.J. (2015) Redefining the bureaucratic encounter between service providers and service users: Evidence from the Norwegian HUSK Projects. Journal of Evidence-based Social Work, 12(1), 64-79.
Murtaza, N. & Austin, M.J. (2015) Community organizing and service delivery in the midst of an economic crisis: The role of a Jewish INGO in Argentina, 2001-2009. Social Development Issues. 37(1), 38-52
McBeath, B., Jolles, M.P., Carnochan, S., & Austin, M.J. (2015). Organizational and individual determinants of practitioner evidence use in public human service organizations. Human Service Organizations. 39(4), 267-289
Radu, P., Carnochan, S. & Austin, M.J. (2015). Obstacles to social service collaboration in response to the great recession: The case of the Contra Costa County Safety Net Initiative. Journal of Community Practice. 23(3/4), 323–347
Taylor, S., Carnochan, S., Pascual, G., & Austin, M.J (2016). Engaging employers as partners in subsidized employment programs. Journal of Sociology and Social Welfare., XLIII (1),149-169.
Austin, M.J. & Isokuortti, N. (2016). A framework for teaching practice-based research with a focus on service users, Journal of Teaching in Social Work, Special Issue. 36(1), 11-32.
Jolles, M.J., McBeath, B., Carnochan, S. & Austin, M.J. (2016). Factors associated with managerial innovation in public human service organizations. Human Service Organizations. 40(4), 421-434
Graaf, G., Carnochan, S., Radu, P. & Austin, M.J. (2016).The impact of the great recession on county human service organizations: A cross case analysis. Human Service Organizations. 40(2), 152-169.
Austin, M.J., Anthony, E., Knee, T.R. & Mathias, J. (2016). Revisiting the relationship between micro and macro social work practice. Families in Society. 97(4), 270-277.
Goossen, C. & Austin, M.J. (2017) Service user involvement in UK social service agencies and social work education. Journal on Social Work Education, 53(1), 1-15
Graaf, G., McBeath, B., Lwin, K., Holmes, D. & Austin, M.J. (2017). Supporting evidence- informed practice in human service organizations: An exploratory study of link officers. Human Service Organizations. 41(1), 58-75.
Carnochan, S., McBeath, B., & Austin, M.J. (2017). Managerial and Frontline Perspectives on the Process of Evidence-Informed Practice Within Human Service Organizations. Human Service Organizations. 41(1), 346-358.
McBeath, B., Carnochan, S., Stuart, M. & Austin, M.J. (2017). The managerial and relational dimensions of public-nonprofit human service contracting. Journal of Strategic Contracting and Negotiation. 3 (2), 51-77.
Austin, M.J. (2018). Mack center on nonprofit and public sector management in human service organizations. Research on Social Work Practice. 28 (3), 386-391
Higgs, E., Gomez-Vidal, C. & Austin, M.J. (2018). Low-income fatherhood: A review of the literature with implications for practice. Families in Society. 99(2), 110–120.
Stanzck, A., Carnochan, S., Hengeveld-Bidmon, E. & Austin, M.J. (2018) Family-Focused Services for TANF Participants Facing Acute Barriers to Work: Pathways to Implementation. Families in Society. 99 (3), 219-231.
Henry, C., Liner-Jigamian,N., Carnochan,S., Taylor, S. & Austin, M.J. (2018). Parental substance use as risk and harm: Making the case for juvenile court intervention. Children and Youth Services Review. 93, 69-78.
Austin, M.J. (2018). Social Work management practice (1917-2017): A history to inform the future. Social Service Review. 92(4), 548-616.
Graaf, G., Hengeveld-Bidmon, E., Carnochan, S., Salome, M. & Austin, M.J. (2019). Communication strategies in public human service organizations during the Great Recession, 2008-2013. Public Organization Review. 19, 453–472.
Burns, A., Dannecker, E. & Austin, M.J. (2019). Exploring the Biological Perspective in Social Work BioPsychoSocial Assessments. Journal of Human Behavior in the Social Environment. 29(2), 177-194.
McBeath, B., Chuang, E., Carnochan, S., Austin, M.J., & Stuart, M. (2019). Service coordination by public sector managers in a human service contracting environment. Administration and Policy in Mental Health and Mental Health Services Research. 46(2), 115-127.
Carnochan, S., McBeath,B., Chuang, E. & Austin, M.J. (2019). Perspectives of public and nonprofit managers on communications in human services contracting, Public Performance & Management Review, 42:3, 657-684.
Taylor, S., Battis, C., Carnochan, S., Henry, C., Balk M. & Austin, M.J. (2019). Exploring trauma-informed practice in public child welfare through qualitative data-mining of case records, Journal of Public Child Welfare, 13(3), 325-344.
McBeath, B., Mosley, J.E., Hopkins, K., Guerrero, E., Austin, M.J., & Tropman, J.E. (2019). Building knowledge to support human service organizational and management. practice: An Agenda to Address the Research-to-Practice Gap. Social Work Research. 43(2), 115-127.
Carnochan, S., Weissinger,E., Henry, C., Liner-Jigamian. N. & Austin, M.J. (2019). Using Qualitative Data-Mining to Identify Skillful Practice in Child Welfare Case Records, Journal of Public Child Welfare, 13:4, 419-440.
Austin, M.J. (2019) Pathways for Promoting Macro Practice in Social Work Education: ACommentary. Human Service Organizations: Management, Leadership & Governance, 43(4), 241–257.
Chuang, E., McBeath, B., Carnochan, C. & Austin, M.J. (2020). Relational Mechanisms in Complex Contracting: Factors Associated with Private Managers’ Satisfaction with and Commitment to the Contract Relationship. Journal of Public Administration Research and Theory. 30(2), 257–274.
Fies, K., Huber, J.,Matyas, B., Vaughn, D. & Austin, M.J. (2020). Exploring service integration in public human service organizations: A learning case. Human Service Organizations. 44(5), 469-480.
McBeath, B. & Austin, M.J. (2021). Redesigning schools of social work into schools of social work and social justice: Opportunities for civic and organizational renewal in a justice reform environment. Journal of Social Work Education. (57/S1), 224–237. https://doi.org/10.1080/10437797.2021.1912677
Henry, C. & Austin, M.J. (2021). Social Work as a writing-intensive profession: Exploring the relationship between academic writing and practice writing. Journal of Teaching in Social Work. 41(3), 23—256. https://doi.org/10.1080/08841233.2021.1932015
McBeath, B., Austin, M.J., Carnochan, S., & Chuang, E. (2021). Practice research methods in social work: Processes, applications and implications for social service organisations, The British Journal of Social Work, 1-19.
Austin, M.J.& McBeath, B. (2022). Connecting Practice Research with the Process of Theorizing. Research on Social Work Practice
Austin, M.J. & McBeath, B. (2022). Conducting Practice Research. China Journal of Social Work. 15(3), 270-286
Carnochan, S., Das, A. & Austin, M.J. (2023). Client and worker perspectives on the helping relationship in Welfare-to-Work services. Journal of Society of Social Work Research.
Austin, M.J., McBeath, B., Xu, Bin, Muurinen, H., Natland, S., & Roose, R. (2023). Organizational supports for practice research: Illustrations from an international practice research collaborative. Research on Social Work Practice.
Austin, M. J., McBeath, B., Xu, B., Muurinen, H., Natland, S., & Roose, R. (2024). Organizational Supports for Practice Research: Illustrations from an International Practice Research Collaborative. Research on Social Work Practice, 0(0). https://doi.org/10.1177/10497315231225138
Chapters
"The Professional and the Paraprofessional: Manpower and Education Implications," in Austin, et. al., (Eds.) Continuing Education in Social Welfare: School of Social Work and the Effective Use of Manpower, Florida Board of Regents, 1972.
"Differential Education for Differential Staffing," Proceedings of Syracuse University Conference for Social Work Educators, Syracuse University School of Social Work, April 1973.
(with P. Smith), "Manpower Utilization and Educational Articulation: The Florida Experiment in Collaborative Planning," in Approaches to Innovation in Social Work Education, (New York: Council on Social Work Education, 1974).
(P. Martin and B. Sodec), "Designing Management Simulations for Mental Health Administration Training: Pitfalls and Challenges," Proceedings of the 14th Annual Conference of the North American Simulation and Gaming Association, (Los Angeles: University of Southern California Press, 1975).
"Social Work Consultation to Nursing Homes: A Theoretical Perspective," in R. Dobrof (Eds.), Social Work Consultation to Nursing Homes, National Association of Social Workers, 1977.
"Designing Human Services Training Based on Worker Task Analysis," in Arkava, M. and Clark, F. W. (Eds.), The Pursuit of Competence in Social Work, San Francisco: Jossey-Bass, 1979.
(with J. Crowell), "Using the Survey Research Approach," in Grinnell, R. M. (Ed.), Social Work Research and Evaluation. Itasca, IL: Peacock Publishers, 1981.
(with Kruzich), "Supervision and Management in Community Organization Agencies," in Cox, F. M., et al. (Eds.), Tactics and Techniques of Community Practice, 2nd Edition, F.E. Peacock, 1984.
(with Friesen), "The Mental Health Administrator in a Context of Madness," in Perlmutter, F. (Eds.), Social Welfare at Risk: Case Studies in Executive Leadership, Temple University Press, 1984.
(with Pecora), "Personnel Management" in Encyclopedia of Social Work, Eighteenth Edition, in Minahan, A. (Editor in Chief), Silver Spring, Maryland: National Association of Social Workers, 1987.
"Family Care of the Frail Elderly: American Perspectives for an International Dialogue," Changes in Family Structures and Social Security, Studies and Research No. 29, Geneva, Switzerland: International Social Security Association, 1992.
(with B. Cohen), "Using TQM Principles in Revitalizing Public Child Welfare Organizations," in Gummer, B. and McCallion, P. (Eds.), Total Quality Management in the Social Services: Theory and Practice. Albany, NY: Rockefeller College Press, 1995.
(with R. O'Neil and S. Hasseth), "Clients as Customers: A County Social Service Agency Listens to Its Primary Customer," in Gummer, B. and McCallion, P. (Eds.), Total Quality Management (TQM) in Social Services: Theory and Practice. Rockefellor College Press, 1995.
(with J. Norlin), "The Fiscal Dimensions of Academic Administration: Acquiring and Distributing Resources in Schools of Social Work," in Raymond, F. (Ed.), The Role of Social Work Deans and Directors, Columbia, SC: University of South Carolina Press, 1995.
(with F. Ahearn and R. English), “Guiding Organizational Change,” in The Professional School Dean. Jossey-Bass, 1997.
“The Peer Support Group Needed to Guide Organizational Change Processes,” in The Professional School Dean. Jossey-Bass, 1997.
(with J. Solomon), “Managing the Agency Planning Process” in Patti, R. (Ed.), Handbook of Social Welfare Management, Thousand Oaks, CA: Sage Publications, 2000.
(with S. Stone, S. Berzin, and S. Taylor). “Human Behavior and the Social Environment: Exploring Conceptual Foundations” in Thyer, B (Ed). Human Behavior in the Social Environment, Volume 2, NY: John Wiley, 2008
(with C.Vu). “Assessing Organizations from Multiple Perspectives: Clients, Staff, Management, and Funders in Rowe, W. and Rapp-Paglicci, L. (Eds) Comprehensive Handbook of Social Work and Social Welfare, NY: John Wiley, 2008
(with M. Sample) “ The Role of Human Service Nonprofits in Promoting Community Building. In Weil, M., Reisch, M., & Ohmer, M.(Eds). The Handbook of Community Practice. Sage. (2013)
Austin, M.J. (2020). Identifying the conceptual foundations of practice research. In Joubert, L. & Webber, M. (Eds). Handbook on Practice Research. London, UK: Routledge.
Books
Ehlers, W., Prothero, J. & Austin, M.J. (1976). Administration for the human service: An introductory programmed text. New York: Harper and Row Publishers.
Austin, M.J. (1978). Professionals and paraprofessionals. New York: Human Sciences Press.
Austin, M.J. (1978). Management simulations for mental health and human services administration. New York: Haworth Press.
Austin, M.J. (1981). Supervisory management for the human services. Englewood Cliffs, NJ: Prentice-Hall.
Austin, M.J., Cox, G., Gottlieb, N., Hawkins, D., Kruzich, J. & Rauch, R. (1982). Evaluating your agency's programs. Newbury Park, CA: Sage.
Austin, M.J. & Hershey, W. (Eds.) (1982). Handbook of mental health administration. San Francisco: Jossey-Bass.
Austin, N. & Austin, M.J. (1982). Peer counseling and self-help groups on campus. Chicago: Charles C. Thomas.
Austin, M.J., Brannon, D., & Pecora, P. (1984). Managing a staff development program. Chicago: Nelson-Hall.
Austin, M.J. & Pecora, P. (1987). Managing human service personnel. Newbury Park, CA: Sage Publications.
Betten, N. & Austin, M.J. (1990). Roots of community organizing, 1917-1939. Philadelphia: Temple University Press.
Austin, M.J. & Lowe, J.I. (Eds.) (1994). Controversial issues in communities and organizations. Boston: Allyn and Bacon.
Austin, M.J., Ahearn, F. & English, R. (1997). The professional school dean: Meeting the leadership challenges. San Francisco, CA: Jossey-Bass Publishers.
Austin, M.J. (Ed.) (1998). Human services integration. New York: Haworth Press.
Halley, A., Kopp, J. & Austin, M.J. (1998). Delivering human services (4th edition). New York: Longman.
Austin, M.J. & Hopkins, K. (Eds.) (2004). Supervision as collaboration in the human services: Building a learning culture. Thousand Oaks, CA: Sage Publications.
Austin, M.J. (Ed.) (2004). Changing welfare services: Case studies of local welfare reform programs. Binghamton, NY: Haworth Press.
Austin, M.J., Brody, R., & T. Packard (Eds.) (2009). Managing the challenges in human service organizations: A casebook, Thousand Oaks, CA: Sage Publications.
Austin, M.J. (Ed.) (2010). Evidence for child welfare practice. London, UK: Routledge.
Austin, M.J. (Ed.) (2013). Organizational histories of nonprofit human service organizations. London, UK: Routledge.
Austin, M.J. (Ed.) (2014). Social justice and social work: Rediscovering a core value of the profession. Sage Publications.
Carnochan, S., Molinar, L, Brown, J. Botzler, L., Gunderson, K., Henry, C., & Austin, M.J. (2019). Public Child Welfare: A Casebook for Learning and Teaching. San Diego, CA: Cognella Academic Publishing.
Austin, M.J. & Carnochan, S. (2020). Practice Research in the Human Services: A University-Agency Partnership Model. Oxford, UK: Oxford University Press. To be translated into Chinese in 2024.
Fitch, D., Ruffolo, M. & Austin, M.J. (2021). Digital Portfolio Construction: A Guide for Showcasing Social Work Skills. San Diego, CA: Cognella.
Monographs and Research Reports
Citizen Participation in Program Development and Implementation, (Edited with B. Klepinger) Series No. 1, NASW, Northern Colorado Chapter, Denver, Colorado, Summer, 1968.
Continuing Education in Social Welfare: School Social Work and the Effective Use of Manpower, (Edited with J. Lickson and P. Smith), Florida Board of Regents Monograph Series No. 1, February, 1972.
The Field Consortium: Manpower Development and Training in Social Welfare and Corrections, (Edited with E. Kelleher and P. Smith), Florida Board of Regents Monograph Series No. 2, June, 1972.Curriculum Building for the Continuum in Social Welfare Education, (Edited with T. Northcutt, H. Kastner and R. Turner), Florida Board of Regents Monograph Series No. 3, July, 1972.
Social Work Education Project - Final Project, Florida Board of Regents, August, 1972.
Statewide Career Planning for a Human Service Industry, (Edited with P. Smith), Florida Board of Regents Monograph Series, January. 1973.
Cultural Relations and Social Work Education: Regional and International Realities, (Edited with B. Segal), Florida State University and Southern Regional Education Board, Atlanta, GA, February, 1973.
Working Papers in Mental Health Administration, (with J. Ashcraft and P. Simons), Florida State University, November, 1974.
Personnel and Staff Development Planning for the Human Services (with A. Skelding and Others), State University System of Florida, October, 1975.
The Florida Human Service Task Bank (with A. Slater and R. Coane), State University System of Florida, October, 1975.
Working Papers in Mental Health Administration-Final Report, (with J. Whiddon and L. Davis), Florida State University School of Social Work, August, 1976.
(with L. Davis), Instructor's Guide to Management Simulations for Mental Health and Human Services Administration, Haworth Press, 1978.
(with W. Hershey and R. Anderson), Learning and Teaching by the Case Method in Mental Health Administration, 1983.
No Secrets: A Casebook of Jewish Federation Management Issues, New York: Council on Jewish Federations, 1985.
(Editor), Guiding Organizational Change: A Casebook for Executive Development in the Human Services, Bay Area Social Services Consortium, 1994.
(Co-Editor with S. Blum), Public Sector Planning For the Managed Mental Health Care, Special Issue, Administration and Policy in Mental Health, January 1995.
(Editor), Guiding Organizational Change: The New York UJA-Federation (1986-1996). Waltham, MA: Brandeis University, Cohen Center for Modern Jewish Studies, 1996.
(Co-Editor with B. Weiss), BASSC Executive Development Program: Participants’ Casebook, 1995.
(Co-Editor with B. Weiss), BASSC Executive Development Program: Participants’ Casebook, 1996.
(with S. Goldberg, J. D. Berrick, & J. Cavanagh), San Mateo County Homeless Needs Assessment, BASSC, CSSR, School of Social Welfare, UC Berkeley, 1996.
(with S. Goldberg, J. Cavanagh, M. Lim, & J. D. Berrick), General Assistance Client Demographic Study in Contra Costa County, BASSC, CSSR, School of Social Welfare, UC Berkeley, 1996.
(with D. Brooks, S. Goldberg, & J. D. Berrick), Considerations Relating to Placement of Children in Gay/Lesbian Foster and Adoptive Homes, BASSC, CSSR, School of Social Welfare, UC Berkeley, 1996.
(with S. Goldberg, J. Davis, S. Bolles, E. Bruce, & B. Fischer), Developing a Public Information and Community Relations Strategy in Contra Costa County, BASSC, CSSR, School of Social Welfare, UC Berkeley, 1996.
(Co-Editor with B. Weiss), BASSC Executive Development Program: Participants’ Casebook, UC Extension, 1997.
(Editor), Guiding Organizational Change: A Casebook for Executive Development in Human Services (3rd Ed.), UC Extension, 1997.
(edited with M. Martin). Social Welfare at the Crossroads: A National, Statewide, and Local Look at Poverty and Public Assistance. Public Media Center, San Francisco, 1997.
(with M. Martin, M. L. Brodowski, S. Goldberg, & A. Moses), Service Use and Service Needs Among Long-Term AFDC Recipients in San Mateo County, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1997.
(with C. Simmel, M. Brodowski, S. Goldberg, S. Bolles, & N. Murtaza), Foster Care Rate Setting, Recruitment, and Retention in Nine States, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1997.
(with E. Bruce), Supervision in Public Social Services: A BASSC Training Monograph. School of Social Welfare, University of California at Berkeley, 1998.
(with S. Bolles & K. Kramer), Team-Based Interdisciplinary Practice: A BASSC Training Monograph. School of Social Welfare, University of California at Berkeley, 1998.
(with M. Martin, A. DuBrow, J. Kelly, & C. Walter), Mapping the Links Between Health and Welfare: A BASSC Policy Monograph. School of Social Welfare, University of California at Berkeley, 1998.
(with R. White and P. Murillo). Ethnic-sensitive Risk Assessment: A BASSC Training Monograph, School of Social Welfare, University of California at Berkeley, 1998.
(with S. Goldberg, M. Martin, and M. Lim-Brodowski), Service Use and Service Needs Among Long-term AFDC Recipients in San Mateo County, BASSC, CSSR, School of Social Welfare, University of California at Berkeley 1998.
(with S. Goldberg, C. Simmel, and M. Lim- Brodowski), Foster Parent Recruitment, Retention and Rate Setting, BASSC, CSSR, School of Social Welfare, University of California at Berkeley 1998.
(with S. Goldberg, R., Embry, P. Buddenhagen, K. Kramer, and A. DuBrow), A Review of Managed Care as a Tool for Child Welfare Reform in Alameda County, BASSC, CSSR, School of Social Welfare, University of California at Berkeley 1998.
(with G.Tobin, M. Weinstein, & S. Austin), Jewish Foundations: A Needs Assessment Study, San Francisco: Institute for Jewish and Community Research, 1999.
(with S. Goldberg, A. D’Andrade, K. Kramer, and P. Buddenhagen), Outcome-Based Delivery of Child Welfare Programs in Contra Costa County, BASSC, CSSR, School of Social Welfare, University of California at Berkeley 1999.
(with A. D’Andrade, P. Choice, M. Martin, and J. Duerr Berrick), Concurrent Planning: The Influence of Bypass and Poor Prognosis Indicators on Child Welfare Outcomes, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1999.
(with P. Choice, K. Deichert, and C. Legry), Receiving Centers and Informal Emergency Assessment Settings in Child Welfare: Child.Family.Service and Placement Characteristics, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1999.
(with P. Choice, K. Deichert, and H. Montgomery), Factors Influencing Foster Parents’ Decisions to Continue to Cease Foster Parenting, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1999.
(with P. Choice, S. Doyle, and E. Kikolakkoopoulos), A Strategy for Outcome-Based Accountability for School-Based and School-Linked Prevention Programs and Early Intervention Programs, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1999.
(with J. Prince). Linking Child Welfare and Child Mental Health: A BASSC Policy Monograph. School of Social Welfare, University of California at Berkeley, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1999.
(with J. Svihula), Riding the Wave: Charting the Course of Adult and Aging Services Into the Next Decade, BASSC Policy Monograph, School of Social Welfare, University of California at Berkeley, 1999.
(with A. D’Andrade and N. Murtaza). Outcome Management in Child Welfare Services: A BASSC Training Monograph, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 1999.
(with P. Choice, H. Montgomery, J. Prince, and O. Frenkel), Foster Family Agencies: Children’s Characteristics and Placement Considerations, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 2000.
(with M. Martin, A. D’Andrade, P. Choice, and J. Duerr Berrick), Concurrent Planning for Timely Permanence: The Influence of Children’s Characteristics, Prognosis Indicators, and Agency Staff Perceptions, BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 2000.
Implementing Welfare Reform in Great Britain: Observations and Lessons for County Social Service Agencies in the U.S., BASSC, CSSR, School of Social Welfare, University of California at Berkeley, 2000
(Editor), Guiding Organizational Change: A Casebook for Executive Development in the Human Services (7th Edition). University of California Extension, BASSC, School of Social Welfare, University of California at Berkeley, 2000.
(Editor), Innovative Programs and Practices Emerging Out of the Implementation of Welfare Reform, BASSC Policy Implementation Monograph, BASSC, School of Social Welfare, University of California at Berkeley, 2000.
(with S. Carnochan), Step by Step: Building the Infrastructure for Transforming Public Social Service Organization into Learning Organizations: BASSC Implementation Report, BASSC Practice Monograph, BASSC, School of Social Welfare, University of California at Berkeley, 2001.
(with P. Choice), Education for Foster Children: Removing Barriers to Academic Success, BASSC Research Response Team, Center for Social Services Research, School of Social Welfare, University of California at Berkeley, 2001.
(with S. Rashid and M. Doherty), Aging Out of Foster Care, BASSC Policy Monograph, School of Social Welfare, University of California at Berkeley, 2001.
(Editor), Guiding Organizational Change: A Casebook for Executive Development in the Human Services (8th Edition). University of California Extension, BASSC, School of Social Welfare, University of California at Berkeley, 2001.
(with S. Carnochan, A. Abrahamson, M. Han, J. Maney, S. Rashid, S. Taylor, S. Teuwen) Child Welfare and the Courts: An Exploratory Study of the Relationship between Two Complex Systems, BASSC Research Response Team, Center for Social Services Research, School of Social Welfare, University of California at Berkeley, 2002.
(with S.Carnochan, A. DeMarco, A. Abramson, M. Johnson, V. Ketch, B. Lery, J. Nielsen, T. Shaw, J. Svihula, S. Taylor, T. Woo, Sunshine, Wu, J. Chow). Welfare-to-Work Services in the San Francisco Bay Area: An Exploratory Study of the Perceptions of CalWORKs Participants and Staff. BASSC Research Response Team, Center for Social Services Research, School of Social Welfare, University of California at Berkeley, 2003
(with J. Chow, J. Hastings, S. Taylor, M. Johnson, K. Lemon, E. Leer). Serving Low-income Families in Poverty Neighborhoods Using Promising Programs and Practices: Building a Foundation for Redesigning Public and Nonprofit Social Services. BASSC Research Response Team, Center for Social Services Research, School of Social Welfare, University of California at Berkeley, 2004
(Guest Editor) (2007). Theories of Poverty from Multiple Social Science Perspectives. Journal of Human Behavior and the Social Environment
(Guest Editor) (2008). Theories of Disability from Multiple Social Science Perspectives. Journal of Human Behavior and the Social Environment
(Guest Editor) (2009). Theories of Immigration from Multiple Social Science Perspectives. Journal of Human Behavior and the Social Environment
(Guest Editor) (2010). Theories of Crime and Delinquency from Multiple Social Science Perspectives. Journal of Human Behavior and the Social Environment
(Guest Editor) (2013). Theories of Violence from Multiple Social Science Perspectives. Journal of Human Behavior and the Social Environment
(Editor) (2009). Mapping the Knowledge Base of Nonprofit Management, Mack Center on Nonprofit Management in the Human Services, University of California School of Social Welfare, Berkeley
(Editor) (2009). Organizational Histories of Pioneering Nonprofit Human Service Organizations, Mack Center on Nonprofit Management in the Human Services, University of California School of Social Welfare, Berkeley
(Editor) (2009). Building Managerial and Organizational Capacity in Nonprofit Human Service Organizations through a Leadership Development Program. Mack Center on Nonprofit Management in the Human Services, University of California School of Social Welfare, Berkeley
(Editor) (2009). Building Knowledge Sharing Systems to Support Evidence-informed Practice. Bay Area Social Services Consortium, University of California Schoolof Social Welfare, Berkeley
Austin & Salkowitz (2009). Executive Development and Succession Planning: A Growing Challenge for the American Jewish Community. New York: Jewish Funders Network
Austin & Carnochan, (Eds) (2010) Child Welfare Performance Pointers. Bay Area Social Services Consortium, University of California School of Social Welfare, Berkeley
Austin & Johannssen, Special Issue Guest Editors (2015). Enhancing the Quality of Public Social Services through the Involvement of Service Users: The Norwegian HUSK Projects. Journal of Evidence-informed Social Work. 12(1).
Fisher, M., Austin, M.J., Julkunen, I., Sim, T., Uggerhøj, L. & Isokuortti, N. (2016). Practice Research. In Mullen, E. (Ed) Oxford Bibliographies in Social Work. Oxford, UK: Oxford University Press http://www.oxfordbibliographies.com/view/document/obo-9780195389678/obo-9780195389678-0232.xml
Experience
Academic Experience
Professor of the Graduate School, School of Social Welfare, University of California, Berkeley, 2017
Milton & Florence Krentz Mack Distinguished Professor of Nonprofit Management, School of Social Welfare, University of California, Berkeley, 2006 - 2017
Professor, School of Social Welfare, University of California, Berkeley, 1992-2017.
Dean and Professor, School of Social Work, University of Pennsylvania, 1985-1992.
Professor and Director, Center for Social Welfare Research, School of Social Work, University of Washington, 1976-1985.
Coordinator, Management Certificate Program, Office of Continuing Education, School of Social Work, University of Washington, 1980-1985.
Associate Professor, School of Social Work, Florida State University, 1972-1976.
Visiting Research Professor, National Council of Social Services and National Institute of Social Work Training, London, England, Spring, 1974.
Principal Investigator, "Comparative Analysis of Social Services Needs in Long-Term Health Care Facilities (Florida and England): A Pilot Study," Florida State University, Committee on Faculty Research, 1973.
Principal Investigator, "Mental Health Administration-Pilot Project," Florida State University, School of Social Work, 1973-1976, funded by the National Institute of Mental Health, HEW.
Assistant Professor, School of Social Work, Florida State University, 1970-1972 (Chairman, Social Sequence and Coordinator of Administration Concentration).
Principal Investigator, "Social Work Education Project," Florida Board of Regents, 1970-1972, funded by the Social and Rehabilitation Service, HEW.
Instructor, Department of Psychology, University of Wyoming, Summer, 1969.
Administration/Planning Experience
Director: Mack Center on Nonprofit and Public Sector Management in the Human Services, School of Social Welfare, University of California, Berkeley ($3 million endowment and annual $350,000 annual research budget comprised of graduate fellowships and BASSC research funds), 2006-2018
Director: Bay Area Network of Nonprofit Human Service Agencies (BANNHSA), 2006-2020
Coordinator: BANNHSA Leadership Development Program (2008-2013)
Director: Bay Area Social Services Consortium, 1992 - 2020.
Lead Instructor: BASSC Executive Development Program, UC Extension, 1994- 2018
Academic Administration: Dean of the University of Pennsylvania School of Social Work (Faculty and Staff of 40), 1985-1992.
Management Consultant: Over 40 Human Service Agencies and Jewish Federations, 1976-present.
Consultant: National Institute of Mental Health, Center for State Manpower Planning, 1978-1982.
Director: Mental Health Administration and Planning Project (Curriculum Development and Training), University of Washington School of Social Work, 1979-1984 (funded by The United Way of King County, Safeco Foundation, and Weyerhauser Foundation).
Director: Office of Career Planning, Office of the Vice Chancellor of Academic Affairs, Florida Board of Regents, 1972-1975 (Staff of 9 and Budget of $750,000).
Personnel Management Consultant: Office of the Secretary, Florida Department of Health and Rehabilitative Services, 1972-1975. (Personnel System Reorganization).
Regional Consultant: Continuing Education Program, National Association of Social Work, Washington, DC, 1972-1973.
Educational Consultant: Our Lady of the Lake School of Social Services (San Antonio, Continuing Education, 1975), Carleton University (Canada, Social Policy Research, 1975), University of Mississippi (New Graduate School, 1973), Farleigh Dickenson University, New Jersey (Experimental Undergraduate Program, 1972), Florida Board of Regents, (Social Work Education, 1972-1975).
Consultant in Social Work: National Institute of Mental Health, U.S. Public Health Services, Department of Health, Education and Welfare, Denver Regional Office, 1966-1968.
Acting Director: Council of Social-Planning-Livermore Area, Alameda County Council of Social Planning, Field Placement, 1965-1966.
Editorial Boards
Administration and Policy in Mental Health, 1983 - 2004
Human Service Organizations, 1985-2000; Associate Editor, 2000-2013; Editor, 2013 – 2018.
Journal of Gerontological Practice, 1979 - 2008.
Journal of Teaching in Social Work, 1985 - present.
Journal of Community Practice, 1992 - 2008.
Journal of International Social Welfare, 1998-2007.
Journal of Religion and Social Work, 2000 - 2017.
Journal of Evidence-Informed Social Work, 2003- present
Professional Society Memberships
Association of Community Organization and Social Administration
Council on Social Work Education
National Association of Social Workers
Professional and Related Activities
Founder, Social Work Section, Florida Public Health Association (1972).
Vice President, Florida Health and Social Service Association (1974-1975).
Section Officer, Social Service Section, American Public Health Association (1974-1976).
Member and Founder, Southern Council on Education for Cross-Cultural Social Welfare (1972-1976).
Member, Council on Social Work Education Task Force on the Structure and Quality of Social Work Education (1973-1975).
Member, National Association of Social Workers Advisory Committee on Long-Term Health Care (1973-1975).
Program Chairperson, Social Work Section, American Public Health Association Meeting, Miami, Florida, October, 1976.
Co-Editor, "Issues on Sociology of Social Work Education," Journal of Sociology and Social Welfare, Spring, 1977.
Chairperson, Region X Force of Human Resource Development, National Institute of Mental Health, 1978-1980.
Chairperson, Education Committee, American College of Mental Health Administration, 1983-1984.
Co-Chair, Aging Services Planning and Allocations Committee, Jewish Federation of Seattle, 1983-1988.
Member, CSWE Accreditation Review Teams, Ohio State University, University of California, University of Maryland, 1984-1985.
Chairperson, Funding Policy Committee, United Way of Southeastern Pennsylvania, 1987-1988.
Member, Human Resource Development Committee, Federation of Jewish Agencies of Greater Philadelphia, 1986-1987.
Co-Chair, College Faculty Campaign Division, Jewish Federation of Philadelphia, 1987-1989.
Member, Board of Directors, Jewish Federation of Philadelphia, 1991-1992.
Co-Chair, Jewish Faculty and Associates, Council on Social Work Education, 1991 - 1997.
Co-Editor, Special Issue on Public Sector Planning for Managed Mental Health Care, Administration and Policy in Mental Health Administration, January 1995.
Editor, Special Issue on Service Integration. Administration in Social Work, Fall 1997.
Editor, Special Issue on Welfare Reform, Journal of Community Practice, 2001.
Editor, Special Issue on Management Education, Administration in Social Work, Spring 2004
Consultant (pro bono), Congregation Beth El, Berkeley, 2007-2012
Management Consultations with Nonprofit and Public Sector Organizations
Council of Jewish Federations – United Jewish Communities
Philadelphia Department of Human Services
Connecticut Department of Human Resources
Jewish Community Centers Association
Child Welfare League of America, Mid-Atlantic Region
UJA-Federation, New York
Hadassah
Bay Area Social Services Consortium
Bay Area Foundation for Human Resources, San Francisco
Israel Tennis Centers Association
Brandeis University Institute for Community and Religion
Jewish Museum, San Francisco
Jewish Community Relations Council, San Francisco
UJA - Federation of Bergen County, New Jersey
Wexner Foundation, Ohio
Mandel Foundation, New York
Jewish Federation of Charlotte, NC
Jewish Federation of Greater Miami, FL
Jewish Federation of Palm Beach County, FL
Jewish Federation of Broward County, FL
University of Southern California, School of Social Work
Education
Ph.D., University of Pittsburgh, Graduate School of Social Work, Pittsburgh, PA, 1970
M.S.P.H., University of Pittsburgh, Graduate School of Public Health, Pittsburgh, PA, 1969
M.S.W., University of California, School of Social Work, Berkeley, CA, 1966, Major - Community Organization and Administration
B.A., University of California, Berkeley, CA, 1964, Major - Political Science (Government and International Relations)
- Practice Research
- Social Service Management
- Organizational Development
