Business Forms, Policies and Processes

IT Client Services (IT CS) Contact

The recommended option for IT/computer support is to call the IT CS help desk. 
IT CS support can be reached at 510-664-9000, option 1 (this is 4-9000 from a campus line). IT CS phone support technicians are very helpful and can work with you by even accessing the machine you are working on directly (with your approval, of course). If they are not able to resolve the issue, they will create and forward the ticket to the appropriate group. This also helps speed up the process over the standard email-to-ticket-creation method.

Alternatively, you can submit a Service Now IT Request ticket. Average response time is 3 days.

Equipment

• Review the currently standard, IT CS-supported equipment catalog
• For questions or purchase inquiries, submit a Service Now IT Request ticket.

Software

• To Identify and access campus licensed software, visit Software @ Berkeley.
• Need help? Visit Find Support and Training.

For departmental assistance with Secure Data issues or concerns, please contact Dana Kowalski.

• View Data Classification Table

For information about Berkeley Social Welfare events or event support, contact the designated event planners by program area:

• Dean's Events/Fundraising Events: Lia Swindle
• SSW Instructional/Research Events: SWEVENTS
• Student Services Events: Joshua Dullaghan
• Field Education Events: Lissette Flores

Event Requests and Resources

We aim to have all of our events listed on the Master Calendar. To request event calendaring or support, please email one of the above contacts at least two months in advance. Before submitting a request, please visit the Master Calendar for a list of previously scheduled events to prevent double booking.

• Audio/Visual Equipment Reservation Request Form
• Basic Event Planning Resource
• Checklist for Events

Space in Haviland Hall can be reserved for faculty, staff, student, and organizational use through the School of Social Welfare. These facilities are generally available Monday through Friday from 8:00 a.m. to 5:00 p.m. Classroom space is only typically available during the summer.

For School of Social Welfare faculty, staff and Ph.D. students, rooms in Haviland can now be requested directly from Google Calendar (bCal). You will receive an email notification when the room request is approved or denied. For detailed instructions, please visit Requesting Space in Haviland Hall for Faculty, Staff, and Doctoral Students.

For non-PhD student and organizational room reservations or anyone requesting Haviland Commons, space can be reserved by completing the Haviland Hall Facilities Reservation Request Form.

Please note that there are facilities and room rental fees for all groups and department-organized events that are not affiliated with the School of Social Welfare.

• For information and guidelines on reserving space: Haviland Hall Facilities Reservations & Rentals Guidelines
• To make a space reservation: Haviland Hall Facilities Reservation Request Form
• To request audio/visual equipment: A/V Equipment Reservation Request Form
• For directions to Haviland Hall, classroom use policies, and emergency procedures, please also visit About: Haviland Hall

Please contact the Front Desk if you have any questions.

• Entertainment Guidelines
• Entertainment Reimbursement Claim Form
• Entertainment Purchase (payment to venue/caterer) Form

Please submit all entertainment claim/reimbursement forms to the Social Welfare Front Desk.

• FAQ: Honoraria, Gifts and Awards
• Honorarium and Gift Request Form
• Token of Appreciation Request Form (Often Requested for Guest Lecturers)

• How-to Info: Purchasing Goods or Requesting Reimbursements
• How-to Info: Purchasing Services, Independent Contractors  and Consultants

• Purchase/Reimbursement Request Form
• Purchasing Services: Independent Contractor or Consultant Form

For assistance with purchasing or reimbursements, please contact the Social Welfare Front Desk.

Travel Guidelines and Frequent Questions about Travel

• UCB Travel Reimbursement System / TRV Direct Entry

• ​Domestic Travel Reimbursement Form
• Additional Mileage Form (Excel)
• International Travel Reimbursement Form

• Academic Leave of Absence Form for Faculty

• Newly Hired Employees and Onboarding
• New Employee Onboarding Checklist

• GSR Appointment Request Form - submit to Student Services in 101 Haviland
• Student Assistant Hire Request Smartsheet Form

• Telecommuting Policy
• Position Assessment
• Feasibility Assessment
• Agreement

• Faculty Salary Research Exchange Program (FSREP) Policy
• Faculty Salary Research Exchange Program (FSREP) Request Form

• ProS Region Proposal Intake Form
• Social Welfare Fund Managers List by Principal Investigator