Business Forms, Policies and Processes

Quick Help Reference Guide for Faculty & Staff 

For academic questions and instructional support, please visit Instructor Information and Resources.

Berkeley Regional Services

The School of Social Welfare is served by the Berkeley Regional Services Professional Schools (ProS) Region. For a current list of service and support contacts, and links to more resources in each service area supported by Pros, please visit:

Finance and Purchasing

Pros Region Purchasing and Reimbursements

Honoraria, Gifts & Awards


For assistance with purchasing or reimbursements, please contact the Social Welfare Front Desk.

Research Administration

ProS Region Research Administration

Human Resources and Hiring

ProS Region HR and Academic Personnel Support

Academic Personnel (Faculty & Instructors)

Computing and Information Technology

Campus-wide information technology (IT) services and support are provided by the nine units that comprise Technology @ Berkeley.

Desktop Support

IT Client Services (IT CS) Contact

The recommended option for IT/computer support is to call the IT CS help desk. 
IT CS support can be reached at 510-664-9000, option 1 (this is 4-9000 from a campus line). IT CS phone support technicians are very helpful and can work with you by even accessing the machine you are working on directly (with your approval, of course). If they are not able to resolve the issue, they will create and forward the ticket to the appropriate group. This also helps speed up the process over the standard email-to-ticket-creation method.

Alternatively, you can submit a Service Now IT Request ticket. Average response time is 3 days.

Equipment & Software



Secure Data

For departmental assistance with Secure Data issues or concerns, please contact Dana Kowalski.  

Videoconferencing Tools

Primary video conferencing options on campus include Google Hangouts Meet and Zoom. For detailed information please visit our Zoom Videoconferencing page.  If you need to upgrade your Zoom account, please contact Lorretta Morales.

Telephones and Networking Issues

Please contact Lorretta Morales.

Events, Facilities and Space

Events & Event Management

For information about Berkeley Social Welfare events or event support, contact the designated event planners by program area:

Event Requests and Resources

We aim to have all of our events listed on the Master Calendar. To request event calendaring or support, please email one of the above contacts at least two months in advance. Before submitting a request, please visit the Master Calendar for a list of previously scheduled events to prevent double booking.

Haviland Hall Facilities Use & Reservations

Space in Haviland Hall can be reserved for faculty, staff, student, and organizational use through the School of Social Welfare. These facilities are generally available Monday through Friday from 8:00 a.m. to 5:00 p.m. Classroom space is only typically available during the summer.

For School of Social Welfare faculty, staff and Ph.D. students, rooms in Haviland can now be requested directly from Google Calendar (bCal). You will receive an email notification when the room request is approved or denied. For detailed instructions, please visit Requesting Space in Haviland Hall for Faculty, Staff and Doctoral Students.

For non-PhD student and organizational room reservations or anyone requesting Haviland Commons, space can be reserved by completing the Haviland Hall Facilities Reservation Request Form.

Please note that there are facilities and room rental fees for all groups and department-organized events that are not affiliated with the School of Social Welfare.

Please contact the Front Desk if you have any questions.