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Education:

B.A. (Political Science), University of California, Berkeley, 1964: MSW (Community Organization and Administration), School of Social Welfare, University of California, Berkeley, 1966; MSPH (Public Health), School of Public Health, University of Pittsburgh, 1969; Ph.D. (Social Work), School of Social Work, University of Pittsburgh, 1970.

Areas of specialization:

Nonprofit management and planning, organizational change, policy implementation.

Current Courses:

Dynamics of Communities, Groups, and Organizations (SW 210I), Management Practice (SW 252), Organizational Politics (SW 116). Research Resources and Processes (SW 287).

Research Interests:

My teaching and research are in the areas of client-centered agency management, strategic planning, community organizing, and policy implementation in both the public and nonprofit human services organizations. My areas of experience include managerial team-building, board development, organizational restructuring, modifying the agency's culture, interagency collaboration, and fostering consumer involvement. My research and administrative practice interests include: public-private partnerships, evidence-based practice (direct service and management), assessing policy implementation, identifying and documenting innovative practices and services, and redefining executive leadership. The laboratories for most of my work include: a) the classroom (pre-service & in-service) involving current and future administrators, planners, and policy analysts; b) the Bay Area Social Services Consortium (staff director) which is a partnership of 12 San Francisco Bay Area county social service directors, 4 deans of schools of social work, and 2 local foundation representatives that focuses on training (executive development), applied action research projects in county social service agencies, and social service policy/program analysis; and c) technical assistance projects with Jewish communal organizations around the country (federations, synagogues, JCCs, women's organizations, and international organizations) related to board development, strategic planning, philanthropy, and executive coaching. I am always interested in talking with people who share some of these interests in order to identify areas of potential collaboration.

Selected Publications:

"Managing Out: The Community Practice Dimensions of Effective Agency Management". Journal of Community Practice, 10(4), 2002.

(with M.Libby). "Building a Coalition of Non-Profit Agencies to Collaborate with a County Health and Human Services Agency".Administration in Social Work, 26(4), 2002.

"The Changing Relationship Between Non-Profit Organizations and Public Social Service Agencies in the Era of Welfare Reform". Nonprofit and Voluntary Sector Quarterly, 32(1), 2003.

"Mapping the Future: Strategic Planning in the American Jewish Community". Journal of Jewish Communal Services, 79(1), 2003.

(with J. Prince), "The Implications of Managed Care and Welfare Reform for the Integration of Health and Welfare Services". Journal of Health and Social Policy, 18(2), 2003.

(with J. Kruzich), "Assessing Recent Textbooks and Casebooks in Human Service Administration: Implications and Future Directions". Administration in Social Work, 28(1), 2004.

(with S. Taylor and E Mulroy)."Social Work Textbooks on Human Behavior and the Social Environment: An Analysis of the Social Environment Component". Journal of Human Behavior and the Social Environment, 10(3), 2004.

(with E. Mulroy). "Towards a Comprehensive Framework for Understanding the Social Environment: In Search of Theory for Practice". Journal of Human Behavior and the Social Environment, 10(3), 2004.

(with S. Taylor and E. Mulroy). "Evaluating the Social Environment Component of Social Work Courses On Human Behavior and the Social Environment". Journal of Human Behavior and the Social Environment, 10(3), 2004

(with S. Carnochan, V. Ketch, A. DeMarco, S. Taylor, A. Abramson). "Assessing the Initial Impact of Welfare Reform: A Synthesis of Research Studies (1998-2002)", Social Policy Journal, 4(1), 2005.

(with J. Prince). "Inter-agency Collaboration in Child Welfare and Child Mental Health Systems". Social Work in Mental Health, 4(1), 2005.

(with K. Kaseman). "Building a Faith-based Human Service Agency: A View from the Inside". Journal of Religion and Social Work, 24 (3), 2005.

(with S. Weisner, E. Schrandt, S.Glezos, & N. Murtaza). "The Transfer of Learning in Executive Development Programs". Administration in Social Work, 30(2), 2005.

(with M. Johnson). "Evidence-based Practice in the Social Services: Implications for Organizational Change". Administration in Social Work, 30(3), 2005.

(with J. Hastings, & S. Taylor) "The Status of Low-Income Families in the Post-Welfare Reform Environment: Mapping the Relationships Between Poverty and Family". Special Issue of Health and Social Policy, 21(1), 2006.

(with J. Chow & M. Johnson) "The Status of Low-income Neighborhoods in the Post- Welfare Reform Environment: Mapping the Relationship between Poverty and Place". Special Issue of Health and Social Policy, 21(1), 2006.

(with K. Lemon) "Promising Programs to Serve Low-income Families in Poverty Neighborhoods". Special Issue of Health and Social Policy, 21(1), 2006.

(with K. Lemon & E. Leer) " Promising Programs and Procedures to Serve Low-income Families in High-poverty Neighborhoods". Special Issue of Health and Social Policy, 21(1), 2006

(with M. Johnson, V. Ketch, and J. Chow). "Implementing Welfare to Work Services: A Study of Staff Decision-making". Families in Society, 2006.

(with M. Coombs and B.Barr). "Community-centered Clinical Practice: Searching for a
Continuum of Micro and Macro Social Work Practice". Journal of Community Practice, 13(4), 2006.

(with S. Stone, & A. D'Andrade). "Educational Services for Children in Foster Care:Challenges and Opportunities". Journal of Public Child Welfare, 1(1), 2006.

(with S. Carnochan, S. Taylor, A. Abramson, M Han, J. Maney, S. Rashid, S. Teuwen) "Child Welfare and the Courts: An Exploratory Study of the Relationship Between Two Complex Systems". Journal of Public Child Welfare, 1(1), 2006.

(with M. Han and S. Carnochan). "Factors Contributing to Perceived Difficulty in Child Welfare and Court Professional Collaboration: An Exploratory Study of Case Records". Journal of Public Child Welfare, 1(3), 2006.

(with Millar) "The Role of Social Workers in Welfare-to-Work Programs: International Perspectives on Policy and Practice", Social Policy Journal, 2006.

Mike Austin on Nonprofit Management:

In order to address the many challenges facing nonprofit human service organizations, a Center on Nonprofit Management was established in 2006 by the Milton and Florence Krenz Mack Trust to provide leadership in building networks at the regional, national, and international levels to support the dissemination of research to improve practice and foster agency-based knowledge management processes. Masters and doctoral Mack Fellowships support the work of the Center under the leadership of Mack Professor of Nonprofit Management.